“ CHINESE GRO “
Company description:
Hotel Grand Mirage Resort & Thalasso Bali is part of Samabe Leisure, a holding that includes Grand Mirage Resort, Club Bali Mirage, Thalasso Bali, Samabe Bali resort and Villas and Bali Nusa Dua Theather.
Location:
Grand Mirage resort & Thalasso Bali is located among the lush coconut trees and the golden sand of Nusa Dua, Grand Mirage Resort and Thalasso Bali is one of leading all inclusive luxury resorts in Bali. Located only 25 minutes from Ngurah Rai International Airport, this hotel is capable in creating the feel of home while providing the best modern comfort and top class of a 5 star resort.
Job Description:
A local citizen as Chinese GRO for is at the forefront of customer service / representative of the hotel and management to perform the professionalism and service excellent to the guest. A GRO gives each guest a personal recognition that could be in a form of memorizing names of the customers or addressing them with the correct salutations. He or she provides hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel until they leave.
Requirement
- Chinese fluent speaking and medium/high level Reading and writing.
- Good command of English
- Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent
- Experienced/certificate in hospitality industry especially Front Desk/GRO
- Experienced in dealing with guests complaint, customer service and excellent communication skill (written and verbal)
- An outgoing and cheerful personality
- A smart and well groomed appearance
- Computer literacy
What we offer:
- Attractive salary contract package
- 1 or 2 years contract depending on the experience of the candidate.
To apply:
Please send your CV and recent photograph to: hrd@grandmirage.com
Only short listed candidate will be contacted.
Please send your CV and recent photograph to: hrd@grandmirage.com
Only short listed candidate will be contacted.
