GRAND MIRAGE RESORT & THALASSO BALI, a 5 Star Beach front All Inclusive Bali Resort is looking for position :


Job Description:
A local citizen as Chinese GRO for is at the forefront of customer service / representative of the hotel and management to perform the professionalism and service excellent to the guest. A GRO gives each guest a personal recognition that could be in a form of memorizing names of the customers or addressing them with the correct salutations. He or she provides hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel until they leave.

  • Chinese fluent speaking and medium/high level Reading and writing. 
  • Good command of English
  • Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent 
  • Experienced/certificate in hospitality industry especially Front Desk/GRO
  • Experienced in dealing with guests complaint, customer service and excellent communication skill (written and verbal)
  • An outgoing and cheerful personality
  • A smart and well groomed appearance 
  • Computer literacy

What we offer:
  • Attractive salary contract package
  • 1 or 2 years contract depending on the experience of the candidate.

To apply:
Pls send your CV with picture and certificates to

Only short listed candidate will be contacted.

Grand Mirage Resort & Thalasso Bali
Jl. Pratama 74 | Tanjung Benoa - Nusa Dua 80363 |Bali - Indonesia
p: +62 361 771 888 | f: +62 361 772 148

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