SENIOR BUTLER
JOB PURPOSE
Have responsibilities to provide personalized and professional service to all guests who stay in the villa. The working schedule will be based on Villa operation required
The Senior Butler will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the villa standard service, ensuring that a high level of service is maintained.
QUALIFICATION
- Work in 3 or 4 star properties previously
- Have Butlers background or experiences at least 1 years
- Have Food & Beverage service experience background
- Have a strong Housekeeping background
- Fluent in English and not shy to open communication with customers
RESPONSIBILITIES
- To welcome, to check-in/ -out every guest according to the procedures of welcoming checklist.
- Plan menus and cook and serve meals and to purchase or order groceries and household supplies to keep kitchens stocked and record expenditures
- To be aware of the expected arrival time and current guest’s departure time.
- To inspect expected arrival villa: cleanliness, amenities, AC, light, Telephone line, TV, Mini Bar, Hot/cool water, toilet flash, garden, pool.
- To report any issues in the villa to villa manager.
- To handle and monitor guest complaint following the instant pacification procedures and ensuring guest satisfaction.
Should you interested, please submit your application letter and CV to : dewa@4svillas.com and cc to dasha@villanabali.com
4S Villas at Seminyak square
Phone: +62 361 847 81 97
Address: Jl. Laksmana (Oberoi), 58, Seminyak, Bali, 80361, Indonesia
Web: www.4svillas.com