Luna2 designs, develops and manages the Luna2 collection of hospitality properties for its Luna2 club members. The visionaryLuna2 collection is a spectrum of cosmic spaces in key hot spots around the world, providing the ultimate forum for its Luna2 club members, to sustain their high-octane lifestyles.
Front Desk Agent
A hotel receptionist represents the hotel as s/he is always the first point of contact in a hospitality environment. The main purpose of a hotel receptionist’s job is to project a positive image for guests and to provide all services that are on the list of first contact services.
Responsibility
- Greeted, registered, and assigned rooms to guests
- Answered telephonic and in-person queries related to hotel services and resolved any issues
- Processed guests’ check ins and outs
- Prepared and completed room and restaurant bills
- Assisted guests’ in storing valuables in secure deposit box
- Liaised with other departments of hotel
- Handled payments through cash, checks and credit cards
Requirement
- At least 1 year experience at the same role
- Hospitality educational background
- Excellent customer service and problem solving skills
- Must have strong communication, computer and organizational skills
- Maintain a professional business appearance, attitude, and performance
- Prior guest service experience required, preferably hotel front office experience
- Must be able to work a variety of shifts, including weekends and holidays.
- Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
How To Apply
Send your complete resume to hrspvsr@luna2.com
Ela
HR Supervisor
Luna2 Private Hotel & Luna2 Studiotel
(0361) 730402
Jl Sarinande No 22, Seminyak
Bali
