Urgent Position for front desk

Luna2 Inc

Luna2 designs, develops and manages the Luna2 collection of hospitality properties for its Luna2 club members. The visionaryLuna2 collection is a spectrum of cosmic spaces in key hot spots around the world, providing the ultimate forum for its Luna2 club members, to sustain their high-octane lifestyles.

Front Desk Agent

A hotel receptionist represents the hotel as s/he is always the first point of contact in a hospitality environment. The main purpose of a hotel receptionist’s job is to project a positive image for guests and to provide all services that are on the list of first contact services.

Responsibility
  • Greeted, registered, and assigned rooms to guests
  • Answered telephonic and in-person queries related to hotel services and resolved any issues
  • Processed guests’ check ins and outs
  • Prepared and completed room and restaurant bills
  • Assisted guests’ in storing valuables in secure deposit box
  • Liaised with other departments of hotel
  • Handled payments through cash, checks and credit cards

Requirement
  • At least 1 year experience at the same role
  • Hospitality educational background
  • Excellent customer service and problem solving skills 
  • Must have strong communication, computer and organizational skills 
  • Maintain a professional business appearance, attitude, and performance 
  • Prior guest service experience required, preferably hotel front office experience 
  • Must be able to work a variety of shifts, including weekends and holidays. 
  • Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. 

How To Apply
Send your complete resume to hrspvsr@luna2.com

Ela
HR Supervisor
Luna2 Private Hotel & Luna2 Studiotel
(0361) 730402
Jl Sarinande No 22, Seminyak
Bali

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