Reservation Agent in the Chedi Club Ubud

THE CHEDI CLUB UBUD, BALI

Resting in an exclusive private estate in Tanah Gajah, Ubud, hidden among the lush undulating hills of Bali’s culture-rich highlands, The Chedi Club Tanah Gajah features a tranquil world of 20 self-contained villas and suites spread across a rural landscape of 5-hectare breathtaking gardens and restful rice fields.

Committed to making a difference in hospitality standards and to serving only the best to our guests, we are seeking an enthusiastic, self-motivated

Reservation Agent

Role Function
  • To answer and respond effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.
  • To ensure the full implementation of standards of service required by The Chedi Club and GHM.

General Requirements
  • Written and verbal communication skills in English
  • Able to develop rapport with colleagues and management staff
  • Ability to work cohesively with co-workers as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to promote positive relations with all hotel guests and patrons
  • Able to exercise good judgment with difficult guests
  • Understanding and ability to work in a multi-cultural environment
  • Minimum 1 - 2 years experience preferably in guest services/tele-marketing.

Interested applicants are invited to email a detailed resume by 15th May 2014 to hr@thechediclububud.com. (Only shortlisted candidates will be notified)

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