Hotel Jobs - Reservation Agent in the Chedi Club Ubud

Resting in an exclusive private estate in Tanah Gajah, Ubud, hidden among the lush undulating hills of Bali’s culture-rich highlands, The Chedi Club Tanah Gajah features a tranquil world of 20 self-contained villas and suites spread across a rural landscape of 5-hectare breathtaking gardens and restful rice fields.

Committed to making a difference in hospitality standards and to serving only the best to our guests, we are seeking an enthusiastic, self-motivated

Reservation Agent

Role Function
  • To answer and respond effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.
  • To ensure the full implementation of standards of service required by The Chedi Club and GHM.

General Requirements
  • Written and verbal communication skills in English
  • Able to develop rapport with colleagues and management staff
  • Ability to work cohesively with co-workers as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to promote positive relations with all hotel guests and patrons
  • Able to exercise good judgment with difficult guests
  • Understanding and ability to work in a multi-cultural environment
  • Minimum 1 - 2 years experience preferably in guest services/tele-marketing.

Interested applicants are invited to email a detailed resume by 15th April 2014 to hr@thechediclububud.com. (Only shortlisted candidates will be notified)

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