HHRMA - Customer Service / Reservation

Customer Service / Reservation

Career Opportunity at www.ticktab.com
Roles & Responsibilities:-

General :

1. Managing and handling customer services function pre and after sales services.
2. Handling customer’s inquiries through electronic tools (e-mail response, live chat, phone)
3. Facilitate communication between suppliers (hotel partner) and customer’s (client).
4. follow up and solve complaint to improve services. 
5. maintain customer services standard
6. to establish standard operation procedure in responding customer 

Qualifications & Skills:

• minimum 1 year experience in hospitality/trevel.
• English proficiency and excellent communication skills.
• Detailed, customer oriented, proactive, self-motivated

Please send your resume, with expected salary and recent photograph to hrd@ticktab.com the latest by 01 Desember 2012 with the subject: Application – Reservation/Customer Services

PT. Ticktab Reservation Service
Permata Senayan Blok A/9